Shipping Policy

Shipping Information

At Crinelle, we strive to get your order to you as quickly and safely as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

South Africa: 3–7 business days depending on your location.

Please note that delivery times may vary during peak periods or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your delivery.

Damaged or Lost Orders

If your order arrives damaged or is lost in transit, please contact us immediately and we will assist you promptly.